Kelly Wood Company takes pride in providing an extraordinarily high level of customer service along with producing top quality workmanship. Over the last three decades, we have said that building relationships is as important as building the projects themselves.
This customer service based approach allows us to better understand our customer’s needs and serve them better. Of our projects over the past seven years:
- 74% have been negotiated exclusively with us by our customers
- 72% of our customers have been repeat customers
We attribute both of these extremely high percentages to our attention to detail and quality, aggressive scheduling, and our ability to think outside of the box. All jobs, large or small, receive the same well thought out approach from our estimators, project managers, superintendents, and principals.